24/7 Remote Dispatch for
Every Operation,
Ready to Deploy
Boost response times, reduce overtime, and scale
operations with trained virtual dispatchers and
schedulers for private security companies.
Boost response times, reduce overtime, and scale operations with trained virtual dispatchers and schedulers for private security companies.
Our Support =
More Solutions
We Cover Every Shift
Scale coverage instantly with bilingual, security-trained VAs who handle calls, dispatch, and scheduling around the clock.
Our Private Security Remote Workers
Trained in Confidentiality and Security Protocols
24/7 Adaptability • Proactive Communication
Bilingual English/Spanish
24/7 Dispatch
You Can Depend On
On-site Virtual Assistance (Full commitment and confidentiality)
Direct Access to Efficiency Trackers and CCTV Footage
Included Tech Support
Reduce Admin Costs up to 70%
With InteractiveWorkers, you can scale
your dispatch coverage at a fraction of the
cost of hiring in-house, without
compromising on reliability or security.
Here's How InteractiveWorkers Cover Your Security Company Demands
Reduce missed calls and response delays by up to 50% with dedicated virtual
dispatchers.
Cut overtime and payroll costs while maintaining round the-clock coverage.
Scale instantly during emergencies or contract expansions without recruiting
Access bilingual, security-trained VAs who understand industry protocols.
In-site Virtual Assistance (Full commitment and confidentialy)
Direct Access to Efficiency Trackers
Included Tech Support
Have more
questions?
We’ve got
you
How can InteractiveWorkers’ VAs improve our dispatch and scheduling?
Our VAs are trained to manage calls, assign guards, coordinate shift changes, and update logs in real time. This keeps your operations responsive, organized, and client-ready at all times.
Do your VAs understand private security protocols?
Yes. Each VA receives security-specific training and follows strict confidentiality and data-handling procedures aligned with industry standards. All VAs sign NDAs and use secure communication platforms. We also implement two-factor authentication and encrypted data handling for sensitive information.
Can your VAs handle emergencies or last-minute schedule changes?
Absolutely. Our dispatchers and schedulers are experienced in crisis management and can quickly reassign personnel or escalate incidents as needed.
What types of roles can you fill for a private security company?
We offer dispatchers, schedulers, HR coordinators, and call center agents—covering all back-office and communication needs so your field team can focus on protecting clients.
Can you provide 24/7 support? How flexible is your coverage?
Definitely. Our legal-trained VAs deliver top-tier support at a fraction of the cost of full-time in-house employees, helping you cut non-billable hours by up to 60%.
Will our clients know they’re speaking with a virtual assistant?
We integrate seamlessly with your systems and use your company’s scripts and branding so interactions feel like in-house staff—not outsourced support.
Do your virtual assistants work during holidays and weekends?
Yes. Our trained security VAs provide coverage on holidays and weekends at no extra cost, ensuring your dispatch, scheduling, and call support never misses a beat. This keeps your operations running smoothly 24/7, without unexpected overtime charges.
How quickly can we scale up or down?
You can add or remove VA support as contracts, events, or emergencies change. We handle recruitment and training, giving you on-demand scalability.
Is bilingual support available?
Yes. All of our dispatchers and call center agents are bilingual (English/Spanish), enabling you to serve a wider client base effectively.
What’s the ROI compared to hiring in-house staff?
Our clients typically reduce administrative costs by 30–50% while improving response times. You pay only for the coverage you need—no benefits, overtime fee, or recruitment costs.
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